Monday 18 May 2015

PSN down: PS4 and PS3 services plagued by weekend problems

UPDATE: Sony lists all services as online following a weekend plagued with intermittent outages in the US and UK.

UPDATE: New reports from users suggest that the PSN is now back online for users, some who have been unable to use key features for two days.

However, the DDOS group claiming responsibility for the recent PlayStation outage have warned gamers that they have more attacks planned for the future.

A Twitter account linked to Lizard Squad messaged this weekend: "Our Lizards are currently planning the next step in our crusade. Stay tuned."

The service has been affected intermittently throughout the day, with the official PlayStation Support account on Twitter now advising customers that they may need to restart their console if they are still having issues accessing PSN.

UPDATE: It's been over 24hrs since the first problems were reported on PSN and the service continues to be plagued by problems for some users.

The PSN service Status Page now lists several features as being offline or facing intermittent issues.

Account Management features are currently suffering problems related to signing in and creating accounts on PlayStation Network.

A message from PlayStation reads: "We appreciate your patience while we address this."

Other reported issues include browsing the PlayStation Store, which looks to have been the most badly affected feature this weekend.

A further update from the PlayStation support team on Twitter, whose last message on the problems stated that Sony were investigating, reads: "We are aware that users are having issues accessing PSN.



One user wrote today: "All games are locked, can't activate or deactivate primary PS4, ps network down, no update from playsation or lizardsquad if they are the cause."

While another added: "Had no issues when playing til 3.30 am but now cannot sign, Error code: 80710B36."

UPDATE: Even though the PSN service status currently lists most features as back online, many users are reporting outages across the United States.

An update from the PlayStation support team confirms that problems are still being reported by users on the PS4 and PS3.

A messages on Twitter reads: "Good morning.

"We are aware that some users are still experiencing PSN issues today, and we are investigating."

Problems with PSN first started being reported in the US yesterday evening, while users in the UK have also been badly affected.

DDOS group Lizard Squad have claimed responsibility for the latest outage and have been known in the past to repeat attacks on both PSN and Xbox Live over the same weekend.

Other online services affected by the group include EA servers and Valve's Steam platform.

UPDATE: PlayStation users in the UK are continuing to experience problems using the PSN services.

The PlayStation Service Status Page in the US currently lists the PlayStation Store as the last remaining problem but users across the pond are still reporting issues connected to the earlier outage.

One fan wrote: "How long will it take for this to be restored?

"It will be fixed when it's fixed I guess."

The PlayStation support team on Twitter are yet to officially announce the service as being fully functional again since the original outage at 12am, UK time.

UPDATE: DDOS group Lizard Squad have claimed to be the cause of the latest PSN outages, taking credit on Twitter around the same time reports started coming in of the service going offline.

An account apparently connected with the group tweeted: "We're back.

"How you guys been? I'm sure you missed us just as much."

Last Christmas proved to be a misery for millions of gamers after both Sony and Microsoft were targeted by Lizard Squad, bringing down the PlayStation Network (PSN) and Xbox Live services for days.

The group claimed responsibility for the attack, which saw outages caused after servers were overloaded with information.

Security experts have warned in the past that Sony could continue to be a top targets for hackers after a security breach in 2011 saw personal information of up to 70million PSN users stolen in one of the biggest ever cases of data theft.

Current issues surrounding the Sony consoles include signing in and creating an account on PlayStation Network.

All platforms and features listed on the PlayStation Service page are listed as red, while Sony have confirmed they are looking into the problems.

One UK fan wrote: "Getting "currently undergoing maintenance" message here in Nottingham UK."

While another added: "I got kicked off battlefield and then PSN, now can't get on my games."

The PlayStation dev team explained on Twitter: "We are aware that users are having issues accessing PSN at the moment.

"We appreciate your patience as we continue working to resolve the PSN issues."

Reported issues:

PlayStation Store
PlayStation Vue
Gaming and social
PlayStation Now
Sign in
Account creation

No comments:

Post a Comment