Showing posts with label Apple Pay. Show all posts
Showing posts with label Apple Pay. Show all posts

Tuesday, 21 October 2014

Apple Pay

 If there ever comes a day I can ditch my wallet and use my phone to pay for everything, I'll look back to my first purchase through Apple Pay: A Big Mac and medium fries for $5.44. That wallet-free day won't be coming for a while, if ever, but Apple's new payments system brings us much closer.

There were a few unexpected steps setting up Apple Pay on Monday, and the employee at a local McDonald's looked befuddled as I stood there after waving an iPhone 6 over the wireless reader in front of the cash register. The transaction hadn't gone through, so she was waiting for me to pay. I thought I had, but I had pressed the phone's fingerprint ID sensor too hard, getting me out of the transaction instead of authorizing it.

Apple Pay will take getting used t0 — for consumers and merchants alike. These aren't insurmountable hurdles. The biggest difficulty is general acceptance, and Apple has managed to boost interest in mobile payments in a way Google and other rivals haven't been able to for years.

Easy to set up
Apple Inc has the advantage of having millions of credit cards on file for its iTunes and app stores. Getting started was a matter of going to the Passbook app or "Passbook & Apple Pay" in the phone's settings. After choosing the option to add a card, I tapped "Use Card on File with iTunes." I then entered the three-digit security code from the back of my card.

You can have multiple cards on file. You can manually type in the details, but that's boring. Instead, just use the phone's camera to scan the card. I tried it with six different cards, and Apple Pay got the number right each time. In a few cases, it got the expiration date, too.

The scanning doesn't work as well in dark settings. Unfortunately, the phone's flashlight turns off when you try to scan the card with the camera. So wait for good lighting — and know you have to do this just once for each card.

Once scanned, the image is deleted, as is your card number. Instead, for increased security, you get a substitute number that's unique to the device. A hacker who gets that number won't be able to use it without physical possession of your phone.

One warning: It's possible your card won't work with Apple Pay. Not all banks support it, and even if the bank does, it might exclude some types of cards such as corporate or prepaid accounts. But Apple Pay works with most cards from leading US banks. The broad acceptance is one reason many people believe mobile payment is for real this time.

Using it in stores
About two dozen retail chains are accepting Apple Pay at launch, and others are planning to do so by the end of the year.

I was able to buy lunch at McDonald's on the third attempt. I tapped on the sensor too hard the first time. The second time, I moved the phone away from the reader as I was still authenticating the transaction. The phone told me to bring it closer.




All I really needed to do was tap on the fingerprint sensor lightly, while leaving the phone near the reader for about a second or two until the phone vibrates. That's not a difficult thing to learn. Once I did it right, I got a notification that the transaction went through. I can see a list of recent transactions in the Passbook app.





On Monday evening, I paid for dinner at Whole Foods using the phone I already had out for Facebook while waiting in line.

The bigger question is whether I can use Apple Pay with my regular merchants, such as pizzerias, bars or the dry cleaner across the street. As I bought a bottle of Riesling from the corner wine shop, I had to pull out plastic.

The wine was good, nonetheless.

Using it online
Apple Pay also enables online transactions from within apps, so you don't have to keep typing — and mistyping — your card number. The new iPad Air 2 and iPad Mini 3 will let you do this, but not the in-store transactions, while the new iPhone 6 and 6 Plus let you do both if you upgrade to iOS 8.1.

You first add billing and shipping addresses and contact information by going to "Passbook & Apple Pay" in the device's settings. You can type that in manually or grab information from your contacts app. I was surprised Apple didn't grab all that automatically from iTunes, when it got my card information. Fortunately, this needs to be set up only once.




I experimented with buying $27 worth of toilet paper through Target's app. At checkout, I tapped the Apple Pay button on the lower right corner and saw the shipping and contact information I had entered. I was then prompted to authorize the transaction with my fingerprint. (I didn't because I already have enough toilet paper.)

In a sense, Apple Pay might be even more helpful for in-app purchases than those at retail stores. It's currently not difficult to pull out a plastic credit card, but it is annoying to type in transaction information with the phone's keyboard.

Apple Pay makes it easy to shop online - perhaps too easy.

Thursday, 11 September 2014

Apple Pay

Apple Pay is somehow both confusing and blindingly simple at the same time.

On the one hand, mobile payments have been around for so long without gaining any traction whatsoever - so how can Apple do anything different?

On the other hand, when you see it in action, this couldn't be a simpler system. Tap the phone or press a button online and you're up and running.

Apple Pay review

The confusion comes in the setup, where you'll be able to add as many credit and debit cards as possible to your Passbook to use at checkout. How do you get them on there? Can you use any of them?

Oh look: it's the iPhone 6
That's the bit that's got me for so long. Google Wallet promises to do that in the US, and in the UK various networks have partnered with other credit card providers to try to make this contactless thing work.

Apple Pay review

But forget all that for now. It seems that if (and that's a big if) Apple can bring the solution it showed on stage in Cupertino to the world, it will quickly be the most easy to understand for consumers.

The Apple Pay system seems to have come at the right time. Where there are contactless terminals to pay for things (and there are hundreds of thousands in the UK, with more coming all the time in the US) you only need to select a card from Passbook, hold the phone to the payment terminal, use TouchID to verify your fingerprint and you're done.

I saw it in action a few times, and each time the whole transaction took just a few seconds. It was seamless and easy, with no tapping in your PIN or swiping and signing.

Apple Pay review

It was the easiest way to use your fingerprint to pay for things, one of the most secure out there, without having a scanner on the REGISTER itself.

Obviously Apple Pay needs and iPhone 6 or iPhone 6 Plus to work at the moment, as you'll need the NFC chip inside to enable contactless payments.

The Apple Watch can also be used to pay for things in the same manner as above, but the demo guys wouldn't tell me how that worked. Surely you need to press your fingerprint to TouchID to make it work? If so, then you'll have to use a phone... if that's the case, then why bother with the watch?

Or perhaps the Watch will only come into play for low value transactions. That would be cool, although it would need to be tethered to a phone to prevent theft and use.

Online magic

Apple Pay review

The same Apple Pay system works really well online too - although in fairness, it's very similar to PayPal. Both have a dedicated button you can use to pay, and if you're using a phone with a fingerprint scanner then you can use that for verification rather than tapping out a password.

Apple Pay review

The difference here is Apple is much more vertically integrated into the process. Where Samsung has partnered with PayPal, leading to a confusing set up of app downloads and other verifiers at times, Apple Pay should be as simple as setting it up and looking for the logo when you want to hand over cash to a vendor.

That said, I felt it would be that easy with the Samsung Galaxy S5, and I've yet to find that even after all this time - it may have improved since then, but when a consumer loses confidence in a FINANCIAL app, they're usually not so keen to play around with it.

Apple Pay review

There are other questions here from Apple: when will Pay roll out worldwide? Will it support Amex, Mastercard and Visa around the world? Does it need to partner with banks to allow you to use your debit card? If they don't does that mean you can't use Apple Pay at all?

Also, if you only need a fingerprint scan to make it work, will Apple Pay online come to the iPhone 5S as well?

Early verdict

I really, really want to use my phone to pay for things. Simple as that. I forget my wallet, I don't forget my phone. And apps to track your spending make it much easier to budget. The notion that we still mess around with paper receipts seems so archaic.

Apple Pay seems to simplify the issue by reaching more agreements with more vendors than ever before. I need to hear more about the rollout plans to be really excited about it, but right now it looks good, and will once again be a good way to lock people into the ecosystem.